What is sent when we report a problem?

What you send with the notice helps to see what happened at that moment. It sends:

1. The time, and the stop or the bus you chose.
2. What the map and the panel showed at that moment: which buses were nearby and which arrivals were showing.
3. Browser details: the browser type, the screen size, the language and the connection.

Your WhatsApp or your email only if you write them. Your location only if you tick “Also send where I am”, which is unticked by default. In that case, it's rounded to about one hundred meters.

There are no accounts, so your name isn't sent. Garita stores a coded version of your connection address, never the address itself.

If it couldn't be sent, try again in a minute. If it was due to lack of connection, Garita tries again on its own when the network is back.

• Does Garita know where I am?Only if you tap “Where am I” and give permission. Your location stays on your phone, unless you tell us about a problem and tick the box.
• How do I let you know something's wrong?From a stop's panel, a bus's card or the settings, with “Let us know when something's wrong”. You pick what happened from a list.

Write to hola@garita.uy and we will get back to you.